SoundGlide does not have access to or read the content of chats between individual users. Conversations between users are end-to-end encrypted, ensuring the privacy and security of your personal communication.
SoundGlide has the ability to access and monitor chats between users and companies for quality assurance purposes. This includes reviewing conversations to ensure that users receive satisfactory services from the companies they engage with.
Foreground Location Data: We collect and use your location data when the app is actively in use to provide relevant features such as showing nearby services, recommending content, or enabling location-based interactions with other users and services.
Background Location Data: We collect location data even when the app is closed or not in use to provide real-time updates and support core functionalities such as safety and emergency assistance. Background location data is used to ensure that medics or support services can locate you quickly in case of an emergency.
We collect images captured using the camera and those selected from the photo library to allow you to set profile pictures and share images in your conversations.
We access your contacts to help you easily invite friends to join SoundGlide and connect with them directly.
We access the microphone to enable features like voice-to-text for transcribing speech into text and to record voice notes that can be shared in your conversations.
We use speech recognition to transcribe user speech into text securely. This allows users to convert spoken words into written text for messages and interactions within the app.
SoundGlide does not use or analyze the content of chats between individual users. The privacy of these conversations is paramount, and we do not engage in any form of monitoring, analysis, or data extraction.
SoundGlide may use information from chats between users and companies to assess the quality of services provided by the companies. This includes but is not limited to ensuring compliance with community guidelines, resolving disputes, and improving the overall user experience.
Location data is used to provide critical functionalities, such as identifying nearby services, showing relevant location-based content, and assisting with real-time emergency support. This data is used both in the foreground and in the background to ensure the app's features work as expected.
Photos taken with your camera or selected from your photo library are used to update your profile picture, share in conversations, or to send visual content to other users.
We use your contacts to help you invite friends to join SoundGlide and connect with them within the app.
The microphone is used to enable speech-to-text features and to record voice notes, which can be shared in conversations with other users.
Speech recognition is used to transcribe spoken words into text, making it easier for users to send messages using their voice.
SoundGlide does not share, sell, or disclose the content of chats between individual users to any third parties. The content of these conversations is private and remains solely between the communicating users.
SoundGlide may share aggregated and anonymized data derived from chats between users and companies for analytical and business purposes. However, individual chat content will not be shared externally unless required by law or to enforce our Terms of Service.
We may share your location data with emergency services or medics in case of an emergency, or with third-party providers for specific services requested by you (e.g., finding nearby restaurants). We do not share your location data with advertisers or unrelated third parties.
Photos shared within conversations or used as profile pictures are not shared with third parties outside of the SoundGlide platform unless you choose to do so.
We do not share your contacts with any third parties. They are used solely to help you connect with your friends on SoundGlide.
Voice data used for speech-to-text or voice note recording is not shared with any third parties and is only used within the SoundGlide platform.
SoundGlide employs industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our commitment to data security ensures the confidentiality and integrity of the information exchanged within the app.
SoundGlide reserves the right to update this Privacy Policy periodically to reflect changes in our practices and services. Users will be notified of any significant updates through the app or other communication channels.
We access and collect location data to provide core functionalities of the app, such as enabling real-time communication, emergency support, and location-based recommendations. Location data may be collected in both the foreground and background. Background location data is used to ensure that we can provide uninterrupted services, such as tracking your location for safety reasons even when the app is closed or not in use.
Why We Collect Background Location Data:
Background location data is used for features such as real-time assistance and emergency response. For example, when someone is at a festival or concert and needs a medic, the app allows the medic to easily locate them.
How Background Location Data is Used:
The data is used to support services that require continuous location tracking. This may include sending your location to emergency responders or showing relevant services nearby based on your current location.
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at david@soundglide.com.
By using the SoundGlide app, you agree to the terms outlined in this Privacy Policy.